Privacy Policy

1. Introduction

Abusediesi Transport Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transport services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (phone number, email address, postal address)
• Company information and job title
• Payment and billing information
• Travel preferences and special requirements
• Communication records and correspondence

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and managing our transport services
• Processing bookings and payments
• Communicating with you about our services
• Improving our website and services
• Marketing and promotional activities (with your consent)
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract: To perform our transport services
• Legitimate Interest: For business operations and improvements
• Consent: For marketing communications
• Legal Obligation: To comply with UK and EU regulations

5. Information Sharing and Disclosure

We may share your information with:

• Service providers and business partners
• Payment processors and financial institutions
• Legal authorities when required by law
• Emergency services if necessary for safety

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure payment processing systems
• Regular security assessments and updates
• Staff training on data protection
• Access controls and monitoring

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase your data in certain circumstances
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

8. Cookies Policy

Our website uses cookies to improve your experience. For detailed information about our use of cookies, please see our Cookie Policy.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically:

• Customer records: 7 years after last service
• Marketing data: Until you opt out
• Website data: 2 years from collection

10. International Transfers

Your data may be transferred to countries outside the UK/EEA. We ensure appropriate safeguards are in place, including adequacy decisions and standard contractual clauses.

11. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top indicates when changes were made. We will notify you of significant changes via email or website notice.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

13. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with the law.

ICO Contact:
Website: ico.org.uk
Phone: 0303 123 1113